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FAQ Detail

How do i download my tickets?

When you successfully purchased your ticket, our system will immediately send detail with your eTicket to your email. You also able to show your ticket using our Mobile Apps. In case you don't receive your ticket in your email, you may download your ticket from your account as shown by description below. 


In your profile page, there are several menus under your profile picture. Click My Ticket to access your ticket list.



When you've purchased some tickets successfully, you can go to My Ticket tab to view your tickets. 



Click on one of them, and you will be redirected to the download page. Click on Download My Ticket button, and you will be able to download the pdf file of your ticket. In this example, there are 7 tickets which can be downloaded. 



Feel free to reach out to us here in case you can't download your tickets properly.